Million Dollar Quotes

Here are just a few things our clients have had to say about their experience with the IMPAC® productivity system.

BCM Electronics Corporation Sdn. Bhd.

The new management system that was installed in the manufacturing areas helped the supervisors to control operations at the point of execution. Furthermore, the installed controls made our people more aware of the cost implications of lost time, rejects, rework and scrap, thus making them more proactive in addressing such problems. Productivity has improved dramatically during the course of the project, from 60% last year to an average of 90% to date.

Lim Keng HockChairmanBCM Electronics Corporation Sdn. Bhd.

Batico Tin Thanh Plastic Packaging JSC.

After 30 weeks of Tin Thanh – IMPAC projects, we together achieved :

  • The biggest achievement is the change in thinking, awareness and responsibility of not only Executives, Managers but also Team Leaders, Shift Leaders.
  • Management tools are installed
  • Coordination among departments has improved
  • Successful implementation of SMED and 5S program to reduce 35 % of Printing machine changeover, and 58 % of Packaging machine changeover
  • Labour productivity has increased 77%
  • Average monthly output of Printing products is 124% higher than the highest in the history

Dinh Quang HuangChairman Batico Tin Thanh Plastic Packaging JSC.

PLOMA, a.s.

Our goal was to reduce payroll and other operational costs through productivity increase in production and maintenance areas simultaneously with increase of sales.

  • Savings
  • Change of the behavior of supervisors and production manager-focusing on immediate corrective actions based on daily variance and regular follow up.
  • Improvement of internal communication within the whole company
  • Improvement of meeting effectiveness with clear action plans s outcome
  • Follow up, evaluation and systematic reduction of downtimes

Implemented tools and managerial training sessions show that our cooperation with IMPAC bring us coveted results. Therefore I would recommend IMPAC implementation program to any company looking for improvements and higher profits.

Martin CernyChief Executive OfficerPLOMA, a.s.


As Japanese, what IMPAC did for the last 10 months during the project, is the most basic things to do but despite the method we had before the project, if Japanese implemented the project it will not as we don’t understand the mindset and behavior of the local people. And after 10 months of the project, I can see that this project has become successful, and in this 10 months, the change on working attitude is happening among leader and group leader. I also see operators working faster than before.

IMPAC has opened a hole in the big wall which is barrier to change, and IMPAC has prepared system and coordinators (people) to demolish the wall.

I will recommend IMPAC to other companies to experience the benefits which I had and will continue to gain.

Yoshiharu KurodaPresident Director Pt. Sharp Semiconductor IndonesiaSHARP


The first phase of the IMPAC program, the analysis phase, was carried out in less time that initially planned, and the project team always showed an open and cooperative attitude to us. The result clearly showed that it is possible to obtain savings in our operation.

We would like to recognize the effort and dedication shown by the project team, every one of them have worked hard to get his / her part done up to now.

We look forward to the completion of the program to get into the perpetuation phase and to have the ability to use the IMPAC concept in other areas of the Monterrey Tech.

Ramon de la Pena ManriquePresidentITESM

Harry’s France SA.

The new management system, Access training workshops, and the follow-up work completed by the Project Team on the floor, resulted in 15% increase of productivity in our Talmont site. Raw material waist was also significantly reduced in this plant (-30%).

I also want to stress the fact that, during their 35 weeks long presence, the IMPAC Team have shown all the professionalism that one can expect. ‘No detail was neglected in helping our people to become more efficient in an economic environment where competition is ferocious.

Christian NesmeDirector of OperationsHarry’s France SA.

China Intl. Marine Containers Ltd.

We were impressed by the results and the professional way your hard working and devoted staff carried out the analysis enrolling the co-operation and support of our Chinese employees who all enthusiastically participated in the analysis and studies.

I am confident that introduction of your system into organizations be it manufacturing, administration or trade would be beneficial to companies newly established in China as well as long time established companies.

The IMPAC analysis served as an eye opener for seeing our operations and potentials in a new perspective and dimension.

E. MoesgaadGeneral ManagerChina Intl. Marine Containers Ltd.


I would like to stress that I am very happy with the overall quality of the work delivered and the outcome of our common endeavor. The project had several main goals to accomplish:

  • To deliver training and system development in Sales Department of our local production
  • To conduct a Train The Trainer Class for our Branch Sales Managers
  • To improve planning and reporting of our production facility
  • To conduct a Communication Training of our Management staff at aforementioned facility
  • To set the proper manload for the Production Department

All the above goals had been accomplished successfully!

Herbert FrankensteinManaging Director BASF Polska Sp zo.oBASF


In a short period of time, the IMPAC team has found the way how to provide savings, through increasing productivity with the main focus on behavior change and control mechanism, as well as other potentials which were not in out previous awareness nor internally identified.

The results of the past 10 months showed that the installation of IMPAC Implementation program successfully activated a transparent system enabling a better understanding and follow-up responsibilities.

Our supervisors and managers were able to utilize performance indexes to measure and confront low performance. They have become enthusiastic and proactive in achieving their responsibilities.

S.C. ChenPresident Jean Co., LtdK-Tronics

Mattel Indonesia, Pt.

The savings achieved on the project equal to IMPAC’s original estimate, and three times of the cost of the project.

The results are outstanding. Efficiency has improved to 75%, resin waste has fallen by 66%, and daily schedule adherence is up. We now have more capacity, without an expansion.

Dean R. IacopettiSr. Vice PresidentMattel Indonesia, Pt.