Million Dollar Quotes

Rosti (Scotland) Ltd.

The IMPAC program has shown us a large potential for the reduction of direct labour within all manufacturing areas of the facility. The target for direct labour is as low as 9% of sales and during the IMPAC program one major area of weakness which was highlighted was planning process for the entire factory but in particular for our Mould shop. This area was identified by the IMPAC program and it was decided to use the Kaizen Blitz technique to re-engineer the planning process in a very short time.

It was notable for me how well the Kaizen Blitz methodology and the IMPAC methodology complimented each other to achieve an excellent result. Both methodologies focus on the reduction of waste and have as a stated goal the institutionalization of change.

Mr. Alex MortonQuality and Engineering ManagerRosti (Scotland) Ltd.

McDonald’s Italia

We have increased productivity in the restaurants overall by 21% at the same time increasing sales and achieving 1,5 million euro in annualized savings, that were clearly identified in our P&L reports.

These results have been brought about mainly through implementing better behavior on the floor and improving our planning and communication practice.

The achieved behavioral change and improved communication resulting from the project will enable McDonald’s Italy to continuously improve it organization.

Mario FedericoChief of OperationsMcDonald’s Italia

Jakarta Tunggal Citra, Pt.

During the project, IMPAC were then able to work together with our manager and department head identify problem & they able set key control tool to encounter those problem. Through their hard work these are the results we able to achieve:

•  Improvement in our productivity.
• Department head able to target and monitor each and every worker productivity.
• Manager and department head start to care problem & finding solution.
• Accuracy in our stock level by installing few monitoring tools.
• 5S program that make our working environment cleaner, organize and discipline.

Slowly but surely we do see s culture change in our worker and department head. Therefore, I would recommend IMPAC implementation program to any company looking for improvement & better efficiency.

Henry SukiantoManaging DirectorJakarta Tunggal Citra, Pt.

NESTLE

Summarizing the results and my opinion of the work carried out the following can be said:

• realized savings are on yearly base what we had expected.
• the factory management achieved a better cost awareness.
• the operation is restructured in a more rational way.
• your way of working has been systematic and result-oriented.
• the work carried out by your peoples has been of high quality.

Your people and our factory management have proved that potential savings are possible to realize. With the programmes installed as well as the spirit of the factory management I am confident that what has been achieved, will be permanent or even improve.

Cato NaesfeldtA/s Nestle NorgeNESTLE

U-tech Media Corporation

The yield rate of our production reached 86% in the first few weeks after project started and made a new highest point in the record. We were surprised that correct attitude of supervisor level, managers and augmented control of every production machine can substantially improve the yield rate. This is a new confine that science cannot reach.

Steven Chang, D.B.AChairman and CEOU-tech Media Corporation

BASF

I would like to stress that I am very happy with the overall quality of the work delivered and the outcome of our common endeavor. The project had several main goals to accomplish:

• To deliver training and system development in Sales Department of our local production
• To conduct a Train The Trainer Class for our Branch Sales Managers
• To improve planning and reporting of our production facility
• To conduct a Communication Training of our Management staff at aforementioned facility
• To set the proper manload for the Production Department

All the above goals had been accomplished successfully!

Herbert FrankensteinManaging Director BASF Polska Sp zo.oBASF

Publiambiente S.p.A.

The work done with the IMPAC experts has involved our managers and supervisors and our planning, assignment, communications and control systems were analyzed and improved.

At the moment we are in the phase of redesigning our mechanical and manual cleaning services, which will lead to a 30% productivity improvement.

Furthermore, our managers and supervisors have been involved in a training programme and I appreciate the fact that they are now prepared and know “their numbers”.

Paolo ReginiPresidentePubliambiente S.p.A.

Continent Packaging Corporation

As the result of the work with the IMPAC Team and with the management team as well as supervisors on the floor, we are about to achieve tangible results :

• In Ho Nai factory reduction of machine down time and labour lost time from 40 % to 20 %, defect has been reduced by 14 %, overall productivity has been improved for 17%
• A comprehensive system was developed and installed in order to meet the planned objectives. It also enables Management to pro-actively manage the department performance.
• Improve the communication among the departments
• Better sense of urgency to take corrective action
• Management skills training

Lam Viet TrungChairmanContinent Packaging Corporation

Samick Indonesia, Pt.

At the completion of PT. Samick-IMPAC program, the following are the achievements attained:

1.       Reduction of material consumption
2.       Increased productivity
3.       Savings guarantee had been met 16 times during project time. End of project recovery is 90%.
4.       Return on investment is 339%

The biggest achievement is the change in thinking, awareness and responsibility of not only the Executives and Managers, but also of the supervisors and the Foremen.

Our supervision is now doing more active direct supervision and less hourly work in managing their respective areas. Management tools have been installed to help distinguish responsibility clearly for each department. No more firefighting, but coordinating together to figure out solutions.

Steve KimPresident DirectorSamick Indonesia, Pt.

Anheuser-Busch. Inc.

Your staff was issued a tremendous challenge and has done a fantastic job managing two clients, Anheuser-Busch and our Wholesaler.

Our Chicago wholesales is experiencing positive volume, and more importantly, is outperforming his surrounding wholesalers. Similar results are also evident in Riverside, California, thanks in part to your implementation of what we refer to as the “sixth phase,” or the training segment of our IMPAC implementation.

Your people are an asset to Anheuser-Busch’s Sales Development Consulting Group and those wholesalers where they work.

Mark DannerVice President, Business Development GroupAnheuser-Busch. Inc.