Christopher SommDirector, Toyoda-Sulzer Sales Ltd.SULZER
SULZER
- Your Project team had analyzed the present situation of our daily operation.
- Your project team has set up a Management Operating System.
- Our employees have understood the importance of communication by participating the very essential ACCESS training sessions.
All our expectations were at least satisfied or exceeded. We intend to sustain business success as well as a positive development of our sales and service organization in Japan and overseas.
Mario FedericoChief of OperationsMcDonald’s Italia
McDonald’s Italia
As result of this co-operation we have increased productivity in the restaurants overall by 21%, at the same time increasing sales and achieving 1,5 million euro in annualized savings, that were clearly identified in our P&L reports.
These results have been brought about mainly through implementing better behaviour on the floor and improving our planning and communication practice. By extensive system development, training through the Access workshops and support by the project team, we carefully cleared problems from the way of achieving our final goals. The achieved behavioural change and improved communication resulting from the project will enable McDonald’s Italy to continuously improve its organization.
Ichiro YoshidaManaging Director Brother Industries Technology (M) Sdn. Bhd.Brother
Brother
We are very pleased with the Access Communications Workshop training sessions conducted by IMPAC in the duration of the project. Behavior change is most evident in my supervisors and line leaders. They are now very proactive in taking action to correct variances highlighted by control which have been implemented.
The production lines have seen a reduction in the standard time to produce the same volume of output and through the close follow up by the supervisors and line leaders, they are able to exceed their targets and achieve the goals which had been set.
Toru KoyasuChairman & President Isuzu Philippines CorporationISUZU
ISUZU
It is my firm belief that Impac has a lot to offer to any organization seeking to improve their operation’s productivity and profitability. It is my intent to enlist Impac’s support wherever and whatever in the future to drive profit improvements which is very necessary to survive in today’s business climate.
Dennis GartsylovCEO Arterium CorporationArterium
Arterium
In course of the project, IMPAC proposed changes in management methods, worked out and implemented the tools facilitating effectiveness of management systems in production workshops, maintenance area and quality control department.
Also a number of business processes were restructured, it is worth mentioning that IMPAC’s unique approach provides the involvement of all management levels at every stage of the project.
Such approach to building a professional behaviour of supervisors and managers as well as new management systems resulted in overachievement of key project goals; in addition, specially designed training program for all levels of management has led to considerable positive changes in corporate management culture.
Lim Keng HockChairmanBCM Electronics Corporation Sdn. Bhd.
BCM Electronics Corporation Sdn. Bhd.
The new management system that was installed in the manufacturing areas helped the supervisors to control operations at the point of execution. Furthermore, the installed controls made our people more aware of the cost implications of lost time, rejects, rework and scrap, thus making them more proactive in addressing such problems. Productivity has improved dramatically during the course of the project, from 60% last year to an average of 90% to date.
Carlos DomingoManaging Director ABB Metron, S.A.ABB
ABB
The change process was extremely quick. This process took only seven months to materialize.
The new control systems and management reports were created at the factory plant by IMPAC in conjunction with ABB management, these are now the foundations that will help us prepare for a more competitive market.
Toru OgoPresident Fujitsu General (Thailand) Co., LtdFujitsu
Fujitsu
As a result of IMPAC implementation, we have seen the behavior change in particular areas:
- From reactive to preventive with planning tools
- More effective communication for both inter and intra departments
- Increased level of compliance to company procedure through clear role and responsibility
In terms of operation achievements, the project has successfully achieved:
- Significant increase in productivity
- Significant increase in productivity
- Great reduction downtime (line stop)
- Locator system installation leads to effective working tool in warehouse
We found your approach very effective. With 43 calendar weeks of the program, you are able to change our people behavior and improve our operation, which we have tried to achieve for the last 10 years.
Steven J. WagnerPresidentHID Corporation
HID Corporation
I continually speak to both my staff’s about passion and “owning their work”, repeatedly asking them to treat the business as if it was theirs. I have used IMPAC as an example, a number of times, when speaking of passion.
IMPAC’s efforts go beyond the incredible hours they keep. The IMPAC team has worked its way into the fabric of my organizations and in both of them has become a trusted confidant of my managing staffs. This I believe is the true gift. My people bare their professional should to the IMPAC team members, out of wanting to be better and to make every effort to not disappoint them.
You should know that I was one of the three decision makers to bring IMPAC on board at HID. I was a bit of a skeptic. Two months into the implementation we purchased our biggest competitor, my first phone call was to IMPAC saying I wanted a team with me from day one to help me understand and scale the new business. IMPAC was there to insure a successful transition.
I am a true believer; your process has been a great lesson in the leadership of change.
Osamu YanooManaging Director, Matsushita Electric Works (Thailand) Ltd.Panasonic
Panasonic
The managers and the first line supervision have improved the control of their operations and have now a much greater awareness of their performance. We are able to better plan our resources according to our needs. Variances to our plan are detected early, and the control systems have provided our people with the tools to take appropriate corrective action at the right time.
As a result of the behavioral training that has coincided with the installation of the management controls, we have noticed a positive change in both the supervisors and the line leaders behavior.
Efficiency and productivity are expected to scale up with the sound management fundamentals imparted by the IMPAC team.
Considering all the above, I would recommend this program to be evaluated by any executive that is aiming at improving the productivity of their organization in a sustainable way.