David FarrarChief ExecutiveAllied Colloids
Allied Colloids
You will know that we have commenced projects at our Virginia plant, in our global supply chain systems and will soon commence a project to improve performance in our other US plants and in our sales force around the world.
- You promised a return on investment of 300%. We achieved 1400%.
- You stated that we would recoup 70% of the project cost by the end of the project. In reality we have already received more than twice the project cost back in pocket.
Osamu YanooManaging Director, Matsushita Electric Works (Thailand) Ltd.Panasonic
Panasonic
The managers and the first line supervision have improved the control of their operations and have now a much greater awareness of their performance. We are able to better plan our resources according to our needs. Variances to our plan are detected early, and the control systems have provided our people with the tools to take appropriate corrective action at the right time.
As a result of the behavioral training that has coincided with the installation of the management controls, we have noticed a positive change in both the supervisors and the line leaders behavior.
Efficiency and productivity are expected to scale up with the sound management fundamentals imparted by the IMPAC team.
Considering all the above, I would recommend this program to be evaluated by any executive that is aiming at improving the productivity of their organization in a sustainable way.
Peter ForbesGroup Director SouthBritish Rail
British Rail
Working closely with all levels of management within the ISU, planning and control systems have been developed and implemented. A 4:1 Return on Investment, double your initial proposal has also been achieved. The training sessions conducted by yourselves have had a dramatic effect on the way Supervisors and Managers behave.
I have no doubt that the work carried out here will place us on a very firm footing for the forthcoming privatization of our industry.
Steven J. WagnerPresidentHID Corporation
HID Corporation
I continually speak to both my staff’s about passion and “owning their work”, repeatedly asking them to treat the business as if it was theirs. I have used IMPAC as an example, a number of times, when speaking of passion.
IMPAC’s efforts go beyond the incredible hours they keep. The IMPAC team has worked its way into the fabric of my organizations and in both of them has become a trusted confidant of my managing staffs. This I believe is the true gift. My people bare their professional should to the IMPAC team members, out of wanting to be better and to make every effort to not disappoint them.
You should know that I was one of the three decision makers to bring IMPAC on board at HID. I was a bit of a skeptic. Two months into the implementation we purchased our biggest competitor, my first phone call was to IMPAC saying I wanted a team with me from day one to help me understand and scale the new business. IMPAC was there to insure a successful transition.
I am a true believer; your process has been a great lesson in the leadership of change.
Jonas BorupPilkington
Pilkington
I would like to express my satisfaction with the result achieved, not only financially, but in the development of the new structure and installation of management operating systems.
Your program showed our people how to think differently about cost control and management of people. Thanks to the IMPAC project our management has changes their attitude to the jobs, have been able to plan and process major organizational structure changes. Now we are better in team- work with stronger cost awareness. We are able to better plan our resources according to our needs, and as a result, we are optimizing our cost.
Now we run our company not only with much lower costs level but also with people positive changes through success they achieved.
Dr. Tran Qui ThanhChairman and CEOTan Hiep Phat Trade & Service Co., LTD
Tan Hiep Phat Trade & Service Co., LTD
As a result of the work IMPAC has done, we have seen improved productivity and utilization of the lines by 25% and reduced losses by 40%.
Based on these experiences we are very satisfied with the IMPAC System as well as the results achieved. We already received the forecasted ROI of 250%.
The IMPAC project is a foundation on which you build a future with the assurance of success. We have also begun a second project with IMPAC for additional successes in other area of our organization to improve our current Staff Productivity.
Andrey MladentsevGeneral DirectorNizhpharm OAO
Nizhpharm OAO
We have, over the years invested much into gaining our current position in the top 3 of the Russian pharmaceutical industry.
I am glad to say that our decision to employ IMPAC this year in order to increase the productivity of our production department was a move in the same direction. In the past six months we have seen a productivity increase that has brought us savings due to the efforts of the IMPAC team. We have seen our supervisors go from tracking the processes they are responsible for to actively planning and seeking out improvements.
Theresia O. SutamanDirectorCermai Makmur Abadi Intl., Pt.
Cermai Makmur Abadi Intl., Pt.
As a result of the work with the IMPAC team during this period with the management team as well as with the supervisors on the floor, we are able to achieve tangible results, such as:
- Project Cum Saving now already exceeds the total cost of the project. Savings guarantee has been met 26 times during project time, end of project recovery is 210%.
- Cum Annualized Saving ROI is 287%
- Labor utilization was increased 40%, from 6.8 USD
- Improved communication between departments
- Skill training program
- Management skill training.
By inviting IMPAC into CMAI, we have made improvement and good preparation to a brighter future.
Robin OlsenManaging DirectorTollpost Globe
Tollpost Globe
I have to say that the long-term results prove that the work done has greatly benefited our organization.
Our internal reporting system allows that we have on time results and my people are discussing every morning the last day achievements, analyzing the root cause of problems and presenting their ideas how to correct the situation.
In summary I am very glad that our organization took the step to implement the IMPAC methodology. Without this support we would not have been able to model the behaviours and develop this level of consistency in the given time frame. It is the way of thinking which helps the organization to cope with all the different challenges and provide quality to customers on a high level ahead of competition internally with a solid standard of productivity.
Sergey DrinevskyDirectorZMU KCKK JSC
ZMU KCKK JSC
During the course of the project we worked in main and indirect production where we revise the norms, changed and rescheduled crewing of the staff, implemented the new management system containing the tools for planning, giving out assignments and the tools for controlling the fulfillment if the assignment. This work gave increase of productivity throughout the plant in average by 25%.
As a result of the analysis of the existing management system we were able to implement the system of management with the new tools which provide overall transparency of business processes.
All implemented tools correspond to the international quality control standards and are ISO 9000 compatible.
The main benefits of the training programme are: SMART goal setting, measurable results, dynamic management and improvement of communication within the company.