Yoshiharu KurodaPresident Director Pt. Sharp Semiconductor IndonesiaSHARP
SHARP
As Japanese, what IMPAC did for the last 10 months during the project, is the most basic things to do but despite the method we had before the project, if Japanese implemented the project it will not as we don’t understand the mindset and behavior of the local people. And after 10 months of the project, I can see that this project has become successful, and in this 10 months, the change on working attitude is happening among leader and group leader. I also see operators working faster than before.
IMPAC has opened a hole in the big wall which is barrier to change, and IMPAC has prepared system and coordinators (people) to demolish the wall.
I will recommend IMPAC to other companies to experience the benefits which I had and will continue to gain.
Tuan Haji Wan Abd. Ghani Bin AhmadManaging DirectorAntara Steel Mills Sdn. Bhd.
Antara Steel Mills Sdn. Bhd.
An impressive show of professionalism was the flexibility of the IMPAC staff moving from air-conditioned room with suits to hot furnace area with blue foreman uniform. This has made my people on the floor feel very comfortable, creating a conducive atmosphere for major behavioral change.
I am seeing the combination of trained supervisors, procedural controls and systems, and Coordinators to take over the role of IMPAC after the conclusion of the project.
The above have resulted in savings achievements as committed by IMPAC in the installation areas so far and with two more installations to go, I am expecting further savings to fulfill my return on investment of at least in the neighborhood of 3 to1.
Wiktor KurasiakManaging DirectorNESTLE (Goplana S.A.)
NESTLE (Goplana S.A.)
The installed Energy and Production new systems, as well as reinforcement training program have brought many positive changes in the factory, outlined hereinafter:
- The new heating control system helped us to reduce local consumption due to the reduction of losses and increased efficiency of system consumption.
- The new electricity control system.
- The improvements have brought the 10% rework reduction and more efficient follow up on production process.
- We have increased production norms and reduced the direct workload in the production area, which allowed us to slash the production costs.
- The training sessions for middle management and supervisors have already benefit with the positive behaviour change and expanded managing skills.
Ing. Eduardo Diza SanchezAdministrative and Physical Plant DirectionITESM
ITESM
The project was focused on three installation areas within the Campus: Purchase, Energy and the Maintenance sections of the General Service area. During the project systems have been installed which allow us to have a better control on the operations. This control, together with specific savings program has come along with a process efficiency in the various aspects of warehousing, purchasing, energy consumption, cleaning and gardening.
I want to point out that the results have been obtained in direct collaboration with our personnel of the supervisory and management level, without affecting our operations and with a minimum additional investment.
Luis DavilaManufacturing Director, Matsushita Electric of Puerto Rico, Inc.Panasonic
Panasonic
Our supervisory personnel have improved their job performance and the communication program has helped us in improving the communication with our manager, supervisor, foreman, utilities and general workers. The program made our supervisory employees more conscious of proper labor utilization and improve their communication technics.
Dr. Tran Qui ThanhChairman and CEOTan Hiep Phat Trade & Service Co., LTD
Tan Hiep Phat Trade & Service Co., LTD
As a result of the work IMPAC has done, we have seen improved productivity and utilization of the lines by 25% and reduced losses by 40%.
Based on these experiences we are very satisfied with the IMPAC System as well as the results achieved. We already received the forecasted ROI of 250%.
The IMPAC project is a foundation on which you build a future with the assurance of success. We have also begun a second project with IMPAC for additional successes in other area of our organization to improve our current Staff Productivity.
Bambang T. TedjokusumoPresident DirectorPahala Kencana, Pt.
Pahala Kencana, Pt.
IMPAC has delivered tremendous improvement in productivity by increasing number of buses available by 20 %, starting week 6 instead of week 10 of the project as promised.
In addition, I can see obviously behavior change of key persons within our organization on supervisor and manager level. They now understand the important aspect of their daily business tasks in order to get the job done.
The achievement that we have reached is considerably excellent.
Paolo ReginiPresidentePubliambiente S.p.A.
Publiambiente S.p.A.
The work done with the IMPAC experts has involved our managers and supervisors and our planning, assignment, communications and control systems were analyzed and improved.
At the moment we are in the phase of redesigning our mechanical and manual cleaning services, which will lead to a 30% productivity improvement.
Furthermore, our managers and supervisors have been involved in a training programme and I appreciate the fact that they are now prepared and know “their numbers”.
Dean R. IacopettiSr. Vice PresidentMattel Indonesia, Pt.
Mattel Indonesia, Pt.
The savings achieved on the project equal to IMPAC’s original estimate, and three times of the cost of the project.
The results are outstanding. Efficiency has improved to 75%, resin waste has fallen by 66%, and daily schedule adherence is up. We now have more capacity, without an expansion.
Thomas LepistoManaging DirectorSilja Line
Silja Line
With the support from IMPAC, we have been able to install a Management System which enables detailed control of the operation. The Management System provides the management with relevant information for efficient utilization of the Sales organization in Silja Line Skandinavien. The System has been installed in Phone Booking, Ticket offices, Teminals, Marketing and in Sales Promotion departments.
Your management training, supplied by your team, has raised the skills level of our supervisors and managers to a point that enables them to solve problems and manage their areas more effectively. This increased our ability to identify and realize opportunities at each sales point.