Daniel BoajeOperation ManagerMcDonald’s Romania
McDonald’s Romania
I can evaluate the project from 2 perspectives. From a strict financial point of view the delivered cumulative savings exceed the plan, which was identified during the analysis.
Secondly, I can observe, that my management staff is now better prepared for the process of establishing long- term plans and more effectively able to follow- up in the area of labor control. This set of business like behavior is a serious benefit for us all in the Operations Department.
Junus SumardiPresident DirectorPolymindo Permata, Pt.
Polymindo Permata, Pt.
These are only a few examples of what we have gained during the Project:
- Within 6 months of the project, the productivity of our machines has grown by 33.75% in May 2008 compared to year 2007.
- Simultaneously, the percentage of waste decreased by 15.8%.
- Overtime ratio generated by factory workers reduced by 15%.
- (SMED) implementation program which has resulted in a 17.9% reduction in set up time
- Positive behavior change has been shown by supervisory and mid- management level which is very critical to the point of execution. The supervisors are now applying IMPAC’s 8 supervisory skills and their concept system very well on the floor.
I recommend IMPAC to everyone who cares about the growth of his company! IMPAC Project is the foundation on which you build the future with assurance of success.
Dean R. IacopettiSr. Vice PresidentMattel Indonesia, Pt.
Mattel Indonesia, Pt.
The savings achieved on the project equal to IMPAC’s original estimate, and three times of the cost of the project.
The results are outstanding. Efficiency has improved to 75%, resin waste has fallen by 66%, and daily schedule adherence is up. We now have more capacity, without an expansion.
Paul CustersGeneral ManagerKBC Bank
KBC Bank
The designed planning- and follow-up system is being used effectively to measure the productivity of processes and activities and to direct employees in line with their skills and with the changing work volume.
Based on these changes, savings in personnel (+15%) have been identified.
My final impression is that my managers have become more of a manager and that they have a tighter grip on the organization of the activities in their departments.
Martin DlouhyManaging DirectorMcDonald’s Ceska republika
McDonald’s Ceska republika
We have achieved an average 15% productivity increase at our 28 restaurants in the Czech Republic and Slovakia through the implementation of IMPAC 10 000 Programme and have been successful in achieving better compliance to our McDonald’s standards and better utilization of management control systems.
The financial results and the savings meet the forecast given.
Siriwan TangcharoenchaichanaManaging DirectorVita Food Co., Ltd.
Vita Food Co., Ltd.
In the beginning, many in the company questioned if the magnitude of return as a result of the project could really be big enough to justify such an investment of over 30 million baht.
However, my intentions had been only to improve the overall performance of our operations through behavior change of the employees and to realize a break-even situation between fees paid to IMPAC and annualized savings in operational costs at the end of the project.
We are now reaping the fruits of the IMPAC 10000 program. The financial benefits generated during the program were impressive. We have saved 137% more than was originally projected. More significantly we got back a return on investment of 332%.
Janusz Petrykowski Vice President of the Board Automation Division ABB Group PolskaABB
ABB
We have invited IMPAC to conduct an analysis of our newly reconstructed sales department in Automation Division of ABB Group Polska. The sales concept we have implemented last year needed totally new approach to the internal communication, control tools put in place and systems of management in order to achieve goals in this highly competitive environment we operate.
IMPAC people not only mapped our systems and procedures, but also evaluated our sales force on the road, in their natural working environment.
We had intuitive feeling, now confirmed by IMPAC analysis results, that still a lot is to be done in our sales structures, especially as it refers to training and coaching.
What is the most important however, IMPAC has not only showed us gals in existing system and areas for improvements but also gave us practical hints as well as designed new tools that will serve our management to establish ABB brand on the Polish market for years.
Joyce LunsfordCEO / PresidentPizza Hut
Pizza Hut
As a result of the behavioral training, along with the design and installation of the management controls, we are experiencing a renewed excitement among our Restaurant General Managers and team members. We are seeing a positive change in our Supervisor’s behavior with the concepts being taught in the communication workshop classes.
Our management group now posses the enhanced skill sets required to accelerate and perpetuate a working environment of continuous improvement.
Our managers have improved control over the operation of their units and have a greater awareness of their own performance and that of their subordinates.
We are seeing behavior changes in individuals, dramatic in several cases by following IMPAC recommendations.
Theresia O. SutamanDirectorCermai Makmur Abadi Intl., Pt.
Cermai Makmur Abadi Intl., Pt.
As a result of the work with the IMPAC team during this period with the management team as well as with the supervisors on the floor, we are able to achieve tangible results, such as:
- Project Cum Saving now already exceeds the total cost of the project. Savings guarantee has been met 26 times during project time, end of project recovery is 210%.
- Cum Annualized Saving ROI is 287%
- Labor utilization was increased 40%, from 6.8 USD
- Improved communication between departments
- Skill training program
- Management skill training.
By inviting IMPAC into CMAI, we have made improvement and good preparation to a brighter future.
Henry SukiantoManaging DirectorJakarta Tunggal Citra, Pt.
Jakarta Tunggal Citra, Pt.
During the project, IMPAC were then able to work together with our manager and department head identify problem & they able set key control tool to encounter those problem. Through their hard work these are the results we able to achieve:
- Improvement in our productivity.
- Department head able to target and monitor each and every worker productivity.
- Manager and department head start to care problem & finding solution.
- Accuracy in our stock level by installing few monitoring tools.
- 5S program that make our working environment cleaner, organize and discipline.
Slowly but surely we do see s culture change in our worker and department head. Therefore, I would recommend IMPAC implementation program to any company looking for improvement & better efficiency.