Million Dollar Quotes

Here are just a few things our clients have had to say about their experience with the IMPAC® productivity system.

NESTLE

We can now say that the savings achieved have certainly made the project worth while and that furthermore changes in attitude that cannot easily and immediately be translated into monetary values have been considerable additional benefit.

Herbert W. FuchsOesterreichische Nestle Geselschaft m.b.h.NESTLE

Paglieri Sell System

The management systems have been changed, there have been changes in the planning procedures and in the methods of evaluating results.

We achieved good results in the warehouse operations and in labour savings. These results have consolidated and they keep improving.

In 2006 we started another, more difficult, project with IMPAC, with the goal of improving the productivity, and therefore reducing the costs, of the merchandisers organization that refills the supermarkets all over Italy.

We’re achieving very good results and there are signs that show additional improvements.

Laura PaglieriAdministratore DelegatoPaglieri Sell System

Arterium

In course of the project, IMPAC proposed changes in management methods, worked out and implemented the tools facilitating effectiveness of management systems in production workshops, maintenance area and quality control department.

Also a number of business processes were restructured, it is worth mentioning that IMPAC’s unique approach provides the involvement of all management levels at every stage of the project.

Such approach to building a professional behaviour of supervisors and managers as well as new management systems resulted in overachievement of key project goals; in addition, specially designed training program for all levels of management has led to considerable positive changes in corporate management culture.

Dennis GartsylovCEO Arterium CorporationArterium

Monte-Blanco Diamond Applications Co., Ltd

The IMPAC team along with our management team had achieved the following results:

  1. According to our original KPI to measure the over all productivity, the average revenue per labor of production system had been improved 14.4% in the first 6 months of 2011.
  2. The productivities of workers for all workshops had been improved remarkably, especially in the workshop 2 and workshop mechanical, with the improvement 44.1% and 41.9%.
  3. IMPAC assisted us installed a sophisticated data report system which covered all aspects of production’s operation to summarize and report the KPIs of operation. The influence of the project is not limited in production area, but all departments started to do the periodic review of KPIs and improve their performance with the assistance of IMPAC team.
  4. Correct the management behaviors and to train the management skills of our supervisors were parts of the major task of the project.

IMPAC helped us to set up the Norms of the major materials utilization and control the materials waste gradually by using Norms. And also, the “Lead Time Reduction” program that been set up accordingly to the actual situation of our company could change the time usage in the production process.

YuHang YinChairman & Managing DirectorMonte-Blanco Diamond Applications Co., Ltd

Samick Indonesia, Pt.

At the completion of PT. Samick-IMPAC program, the following are the achievements attained:

  1.       Reduction of material consumption
  2.       Increased productivity
  3.       Savings guarantee had been met 16 times during project time. End of project recovery is 90%.
  4.       Return on investment is 339%

The biggest achievement is the change in thinking, awareness and responsibility of not only the Executives and Managers, but also of the supervisors and the Foremen.

Our supervision is now doing more active direct supervision and less hourly work in managing their respective areas. Management tools have been installed to help distinguish responsibility clearly for each department. No more firefighting, but coordinating together to figure out solutions.

Steve KimPresident DirectorSamick Indonesia, Pt.

Mayora Indah, Pt.

During the last several months IMPAC did a professional job in interfacing with our employees, in particular our supervisory personnel in the areas of Production, PPIC, Quality Control and Engineering. We feel that your Access Communications program workshops where our supervisory as well as mid-management have learned important skills in supervision. The training given has motivated them to supervise better and IMPAC has given them better capabilities to plan, control and follow-up their area.

We saw the improvement in the production as well as maintenance system, the supervisor’s receptiveness to changes and in incorporating and applying a system to their jobs.

Since we now have the systems and a significant change in attitude and behavior of the team, I am fully confident that we will reach corporate goals.

Andre Sukendra AtmadjaDirectorMayora Indah, Pt.

Arch of Wyoming

The project has improved operating time on our major equipment and does so with less personnel. This allowed us to reassign personnel into other areas. They are doing work that was previously contracted out and doing it cheaper. One major goal was to focus supervisors and hourly personnel on effective planning and use of resources. During the project our organization went through several major unforeseen events and the planning skills learned helped immensely.

Tim BrownPresident, Arch of Wyoming, Inc.Arch of Wyoming

Dätwyler Cables

After having accomplished so far six other projects with IMPAC, we decided to conduct a comprehensive Training Programme with the help of IMPAC.

The training programme focused on “Best in Class”-principles and behavior, containing training on systems and leadership, planning and role responsibility, as well as compliance and cooperation.

Furthermore we were able to design new management goals for our Foreman and Area Manager in order to future increase the results of the previous projects; resulting effectively in an ROI of 210%, and to make our people ready for future challenges.


 

Johannes MüllerExecutive Vice PresidentDätwyler Cables

Thai Cubic Technology Co., Ltd.

Certainly, in order to efficiently run an organization, systems and tools are needed. We have 5S activities, Kaizen Activities, ISO9000/14001 and will certify TS16949 in a few months. We found that many of them didn’t contribute much to the efficiency or quality of production, but IMPAC program have provided us with the system and tools that fit well together and which directly related to production control and improvements by our workers.

The IMPAC Program have unleashed our workers potential and directed these potentials into ideas and actions to achieve our goals and save operational cost directly and indirectly.

Pitsnu ChokwatanaDirector and Factory ManagerThai Cubic Technology Co., Ltd.

ING Bank (now RBS Polska)

Our combined teams had been set a very challenging goal for this project-to increase productivity in the Financial Markets and Strategic Clients Department, an area we strongly believed is well managed and disciplined. To date, together with our supervisors and managers, the IMPAC team has demonstrated the ability to develop and install the necessary tools to achieve the productivity targets ambitiously set at the beginning of the project.

Don KochExecutive Vice President Management BoardING Bank (now RBS Polska)