Natacha PhenjatiPresidentNahm Sanitaryware Co., Ltd
Nahm Sanitaryware Co., Ltd
As we have seen, the managers and supervisors have improved the control of their operations, and now have a much greater awareness of their performance. We are now able to better communicate goals through all levels of the company, plan our resources according to our real needs, follow-up to ensure the plan is executed and tackle all variances to plan. As a result of the reporting system installed and the key performance indicators tracked, our people are now very much focused on taking preventive and corrective action promptly.
As a result of the ACCESS Communication and Leadership training that has coincided with the installation of the Management Control System, we have noticed a positive change in the supervisors’ behaviors. The IMPAC team was worked very closely with our people throughout the process, to ensure a successful transfer of skills and methodology, ensuring ownership on the systems installed.
Steve KimPresident DirectorSamick Indonesia, Pt.
Samick Indonesia, Pt.
At the completion of PT. Samick-IMPAC program, the following are the achievements attained:
- Reduction of material consumption
- Increased productivity
- Savings guarantee had been met 16 times during project time. End of project recovery is 90%.
- Return on investment is 339%
The biggest achievement is the change in thinking, awareness and responsibility of not only the Executives and Managers, but also of the supervisors and the Foremen.
Our supervision is now doing more active direct supervision and less hourly work in managing their respective areas. Management tools have been installed to help distinguish responsibility clearly for each department. No more firefighting, but coordinating together to figure out solutions.
Daniel BoajeOperation ManagerMcDonald’s Romania
McDonald’s Romania
I can evaluate the project from 2 perspectives. From a strict financial point of view the delivered cumulative savings exceed the plan, which was identified during the analysis.
Secondly, I can observe, that my management staff is now better prepared for the process of establishing long- term plans and more effectively able to follow- up in the area of labor control. This set of business like behavior is a serious benefit for us all in the Operations Department.
Ms. Tran Thi Hoa BinhGeneral DirectorCAUTRE Export Goods Processing JSC.
CAUTRE Export Goods Processing JSC.
Having worked closely together with IMPAC, CAUTRE has made significant achievements:
- Significant Behaviour Change of top executives, managers and supervisors
- Management Systems have been reinforced and developed significantly
- Better Control of Product Quality
- Managers and supervisors are more pro-active ; working more systematically ; and more efficently
- Company’s output increased by 15 %
- Return on Investment (ROI) is 285 %
Junji TetsuoPresident Hayakawa Electronics Philippines, Corp.Hayakawa Electronics
Hayakawa Electronics
I would like to take this opportunity to express my satisfaction with the results that we have achieved through this project.
Many things have changed in our organization with the help of IMPAC:
- The Goals Roll Down Process helped us to establish our company goals and expectations, and this gave all level of management the direction
- Setting up of the Departmental Key performance Indicators gave us a tool to objectively monitor departmental performance
- The new Material Control System has helped us reduce our material constraint problem.
- The Sales Skills program has enhanced the skills of the sales force to enable them to bring in more new business for Hayakawa.
Our coordinator has been trained and he is equipped with the knowledge and experience gained during the project.
The ACCESS Communication Workshops have been an integral part of the project. I found the training to be simple and effective in getting our people to see their roles and responsibilities in the new systems. I can clearly see the behavior change in my people.
The financial benefits generated during the program will provide us with a 5:1 ROI. More significantly, we got back 100% of our investment in week 33 of the project. The behavior changes in our people, clarity of the company’s objectives, objective performance measurements, and more pro-active management are the major output of these changes.
Krzysztof OlszewskiChief Executive Officer Solaris Bus & Coach
Solaris Bus & Coach
We see the improvement everyday. IMPAC’s team showed us hidden opportunities, which we did not see before and show us capability of our people by increasing their involvement. IMPAC team cooperates with all levels of our management very professionally and helps us to structure responsibilities at all levels. Our managers see now new opportunities for their departments and the whole company. People started working as a team, are more involved in their every day tasks and are happy when they see improvements.
The IMPAC operation covered the determination of precise operational goals for all management levels, optimization of planning process and resource allocation, implementation of control, performance follow up and reporting tools, and as the most important point improving information flow channels and personal responsibilities.
Martin CernyChief Executive OfficerPLOMA, a.s.
PLOMA, a.s.
Our goal was to reduce payroll and other operational costs through productivity increase in production and maintenance areas simultaneously with increase of sales.
- Savings
- Change of the behavior of supervisors and production manager-focusing on immediate corrective actions based on daily variance and regular follow up.
- Improvement of internal communication within the whole company
- Improvement of meeting effectiveness with clear action plans s outcome
- Follow up, evaluation and systematic reduction of downtimes
Implemented tools and managerial training sessions show that our cooperation with IMPAC bring us coveted results. Therefore I would recommend IMPAC implementation program to any company looking for improvements and higher profits.
Toru OgoPresident Fujitsu General (Thailand) Co., LtdFujitsu
Fujitsu
As a result of IMPAC implementation, we have seen the behavior change in particular areas:
- From reactive to preventive with planning tools
- More effective communication for both inter and intra departments
- Increased level of compliance to company procedure through clear role and responsibility
In terms of operation achievements, the project has successfully achieved:
- Significant increase in productivity
- Significant increase in productivity
- Great reduction downtime (line stop)
- Locator system installation leads to effective working tool in warehouse
We found your approach very effective. With 43 calendar weeks of the program, you are able to change our people behavior and improve our operation, which we have tried to achieve for the last 10 years.
Dinh Quang HuangChairman Batico Tin Thanh Plastic Packaging JSC.
Batico Tin Thanh Plastic Packaging JSC.
After 30 weeks of Tin Thanh – IMPAC projects, we together achieved :
- The biggest achievement is the change in thinking, awareness and responsibility of not only Executives, Managers but also Team Leaders, Shift Leaders.
- Management tools are installed
- Coordination among departments has improved
- Successful implementation of SMED and 5S program to reduce 35 % of Printing machine changeover, and 58 % of Packaging machine changeover
- Labour productivity has increased 77%
- Average monthly output of Printing products is 124% higher than the highest in the history
Sergey DrinevskyDirectorZMU KCKK JSC
ZMU KCKK JSC
During the course of the project we worked in main and indirect production where we revise the norms, changed and rescheduled crewing of the staff, implemented the new management system containing the tools for planning, giving out assignments and the tools for controlling the fulfillment if the assignment. This work gave increase of productivity throughout the plant in average by 25%.
As a result of the analysis of the existing management system we were able to implement the system of management with the new tools which provide overall transparency of business processes.
All implemented tools correspond to the international quality control standards and are ISO 9000 compatible.
The main benefits of the training programme are: SMART goal setting, measurable results, dynamic management and improvement of communication within the company.