Andre Sukendra AtmadjaDirectorMayora Indah, Pt.
Mayora Indah, Pt.
During the last several months IMPAC did a professional job in interfacing with our employees, in particular our supervisory personnel in the areas of Production, PPIC, Quality Control and Engineering. We feel that your Access Communications program workshops where our supervisory as well as mid-management have learned important skills in supervision. The training given has motivated them to supervise better and IMPAC has given them better capabilities to plan, control and follow-up their area.
We saw the improvement in the production as well as maintenance system, the supervisor’s receptiveness to changes and in incorporating and applying a system to their jobs.
Since we now have the systems and a significant change in attitude and behavior of the team, I am fully confident that we will reach corporate goals.
Johannes MüllerExecutive Vice PresidentDätwyler Cables
Dätwyler Cables
After having accomplished so far six other projects with IMPAC, we decided to conduct a comprehensive Training Programme with the help of IMPAC.
The training programme focused on “Best in Class”-principles and behavior, containing training on systems and leadership, planning and role responsibility, as well as compliance and cooperation.
Furthermore we were able to design new management goals for our Foreman and Area Manager in order to future increase the results of the previous projects; resulting effectively in an ROI of 210%, and to make our people ready for future challenges.
Robin OlsenManaging DirectorTollpost Globe
Tollpost Globe
I have to say that the long-term results prove that the work done has greatly benefited our organization.
Our internal reporting system allows that we have on time results and my people are discussing every morning the last day achievements, analyzing the root cause of problems and presenting their ideas how to correct the situation.
In summary I am very glad that our organization took the step to implement the IMPAC methodology. Without this support we would not have been able to model the behaviours and develop this level of consistency in the given time frame. It is the way of thinking which helps the organization to cope with all the different challenges and provide quality to customers on a high level ahead of competition internally with a solid standard of productivity.
Ken PetersonManaging DirectorElectrolux
Electrolux
IMPAC functions not only as advisors, but also participated actively in the development and implementation of our new system. Managers at all levels have been involved in the process, and have taken responsibility to implement the agreed upon changes.
IMPAC represents a strong and systematical method that improves the companies bottom line. Throughout the project this method has been adapted to our specific situation and needs.
The channels of communication has been analysed and improved at all levels of the organization. The degree of communication between supervisors and coworkers has been improved significantly.
IMPAC’s management training has been closely tied to the new system installations that have taken place. This has contributed to a fairly painless implementation of the necessary changes.
In general we are convinced that the IMPAC project has improved productivity, and also given us valuable input for further development of Electrolux.
Krzysztof OlszewskiChief Executive Officer Solaris Bus & Coach
Solaris Bus & Coach
We see the improvement everyday. IMPAC’s team showed us hidden opportunities, which we did not see before and show us capability of our people by increasing their involvement. IMPAC team cooperates with all levels of our management very professionally and helps us to structure responsibilities at all levels. Our managers see now new opportunities for their departments and the whole company. People started working as a team, are more involved in their every day tasks and are happy when they see improvements.
The IMPAC operation covered the determination of precise operational goals for all management levels, optimization of planning process and resource allocation, implementation of control, performance follow up and reporting tools, and as the most important point improving information flow channels and personal responsibilities.
Mario FedericoChief of OperationsMcDonald’s Italia
McDonald’s Italia
We have increased productivity in the restaurants overall by 21% at the same time increasing sales and achieving 1,5 million euro in annualized savings, that were clearly identified in our P&L reports.
These results have been brought about mainly through implementing better behavior on the floor and improving our planning and communication practice.
The achieved behavioral change and improved communication resulting from the project will enable McDonald’s Italy to continuously improve it organization.
Joseph W. InkiriwangChief Executive OfficerBakrie Building Industries, Pt.
Bakrie Building Industries, Pt.
The accomplished results have exceeded our initial expectations and our return on investment and cash-flow is significant. The savings attained are in line with the plan and quite well reflected on the bottom line.
On the shop-floor, we have improved on work methods, upgraded our systems and procedures. This has enables us to plan and control the operations in more capable and efficient manner.
There is also a general paradigm shift amongst the management, whereby we can see positive changes in attitudes and behavior.
YuHang YinChairman & Managing DirectorMonte-Blanco Diamond Applications Co., Ltd
Monte-Blanco Diamond Applications Co., Ltd
The IMPAC team along with our management team had achieved the following results:
- According to our original KPI to measure the over all productivity, the average revenue per labor of production system had been improved 14.4% in the first 6 months of 2011.
- The productivities of workers for all workshops had been improved remarkably, especially in the workshop 2 and workshop mechanical, with the improvement 44.1% and 41.9%.
- IMPAC assisted us installed a sophisticated data report system which covered all aspects of production’s operation to summarize and report the KPIs of operation. The influence of the project is not limited in production area, but all departments started to do the periodic review of KPIs and improve their performance with the assistance of IMPAC team.
- Correct the management behaviors and to train the management skills of our supervisors were parts of the major task of the project.
IMPAC helped us to set up the Norms of the major materials utilization and control the materials waste gradually by using Norms. And also, the “Lead Time Reduction” program that been set up accordingly to the actual situation of our company could change the time usage in the production process.
Vanchai TosomboonManaging DirectorRoyal Porcelain Public Company Ltd.
Royal Porcelain Public Company Ltd.
When we started the program, there were three overall objectives
- Provide Managers with the essential management fundamentals
- Create and organization climate where Managers are continuously instilling the passion, energy. Enthusiasm and edge.
- Turn Managers into potential Business Leaders.
All the objectives were met as promised and most important the enthusiastic and energy now been demonstrated by staff who successfully completed the program.
The program has also invigorated the staff interest in effective project management, creativity, responsibilities and accountability.
Peter ViehboeckFinance DirectorSouth Pacific Viscose
South Pacific Viscose
IMPAC project with its focus on systems and human behavior has made a tangible difference here in SPV.
We wanted to make sure that our employees would not revert to the old way of doing things once IMPAC had left the company; this had to be avoided by all means.
During a year period mentioned, IMPAC Services Review Specialist together with coordinators had done four (4) times intensive Compliance Reviews of our new management system.
This has proved extremely positive, given confidence to our coordinators and has contributed to maintaining the system.
The weekly telephone contact done by IMPAC Project Support Centre during this period was of immense help to our coordinators.
In my opinion it is a must to make use of IMPAC’s phase III, if you wish to maje sure that the management system functions on an optimum basis, thereby continuing the cost savings and securing an increased profit for the company.