Tuan Haji Wan Abd. Ghani Bin AhmadManaging DirectorAntara Steel Mills Sdn. Bhd.
Antara Steel Mills Sdn. Bhd.
An impressive show of professionalism was the flexibility of the IMPAC staff moving from air-conditioned room with suits to hot furnace area with blue foreman uniform. This has made my people on the floor feel very comfortable, creating a conducive atmosphere for major behavioral change.
I am seeing the combination of trained supervisors, procedural controls and systems, and Coordinators to take over the role of IMPAC after the conclusion of the project.
The above have resulted in savings achievements as committed by IMPAC in the installation areas so far and with two more installations to go, I am expecting further savings to fulfill my return on investment of at least in the neighborhood of 3 to1.
Ichiro YoshidaManaging Director Brother Industries Technology (M) Sdn. Bhd.Brother
Brother
We are very pleased with the Access Communications Workshop training sessions conducted by IMPAC in the duration of the project. Behavior change is most evident in my supervisors and line leaders. They are now very proactive in taking action to correct variances highlighted by control which have been implemented.
The production lines have seen a reduction in the standard time to produce the same volume of output and through the close follow up by the supervisors and line leaders, they are able to exceed their targets and achieve the goals which had been set.
Alexander PotapkowHead of Representative Office “Herbs Traiding”.Herbs Trading Gmbh
Herbs Trading Gmbh
During the project IMPAC team together with employees of “Herbs Trading” developed system elements and procedures that let Field Force effectively plan and control the job of department. As the result of performed job we have got the Manual of Field Force Management for employees of all the levels with the whole set of tools and competitions.
The main benefits of the project were the goals clearness, measurable results, dynamic management, and communication skills improvement inside of the company.
Thomas FuhrbergChief Operating Officer Building MaterialsHeidelberg Cement AG.
Heidelberg Cement AG.
We are impressed with the new Operational Excellence Management systems and tools that were developed and installed during the project. Both companies are being completely restructured, final new organizational structures are much more leaner than before.
The installed tools and structures now allow to achieve the same or more results with less resources.
Krzysztof OlszewskiChief Executive Officer Solaris Bus & Coach
Solaris Bus & Coach
We see the improvement everyday. IMPAC’s team showed us hidden opportunities, which we did not see before and show us capability of our people by increasing their involvement. IMPAC team cooperates with all levels of our management very professionally and helps us to structure responsibilities at all levels. Our managers see now new opportunities for their departments and the whole company. People started working as a team, are more involved in their every day tasks and are happy when they see improvements.
The IMPAC operation covered the determination of precise operational goals for all management levels, optimization of planning process and resource allocation, implementation of control, performance follow up and reporting tools, and as the most important point improving information flow channels and personal responsibilities.
Adrian-Aguirre GomezChairmanGrupo Radio Centro
Grupo Radio Centro
Three main objectives were establishes for the “Great Challenge of Change” project.
- Develop an organizational balance.
- Increase 10% of sales over actual budget.
- Improve the credit and collect area.
The objectives promised, by the IMPAC team were accomplished.
Very important tools were developed for our sales executives in our four commercial areas. These tools helped them reach and upgrade the objective established at the beginning.
The ACCESS program developed an attitude change in the Grupo Radio Centro personnel, directors, managers and supervisors.
Ms. Tran Thi Hoa BinhGeneral DirectorCAUTRE Export Goods Processing JSC.
CAUTRE Export Goods Processing JSC.
Having worked closely together with IMPAC, CAUTRE has made significant achievements:
- Significant Behaviour Change of top executives, managers and supervisors
- Management Systems have been reinforced and developed significantly
- Better Control of Product Quality
- Managers and supervisors are more pro-active ; working more systematically ; and more efficently
- Company’s output increased by 15 %
- Return on Investment (ROI) is 285 %
Siriwan TangcharoenchaichanaManaging DirectorKarn Corn Co., Ltd.
Karn Corn Co., Ltd.
With the support and guidance by IMPAC, we were established our company goals and expectations, and rolled it down to all management levels. The improved management system helped supervisors to control operations at the point of execution. Furthermore, the installed controls made our people more aware of the cost implications of lost time, rejects and scrap, thus making them proactive in addressing such problems.
The financial benefits generated during the program were impressive. We got back a return on investment 325%.
Dr. Tran Qui ThanhChairman and CEOTan Hiep Phat Trade & Service Co., LTD
Tan Hiep Phat Trade & Service Co., LTD
As a result of the work IMPAC has done, we have seen improved productivity and utilization of the lines by 25% and reduced losses by 40%.
Based on these experiences we are very satisfied with the IMPAC System as well as the results achieved. We already received the forecasted ROI of 250%.
The IMPAC project is a foundation on which you build a future with the assurance of success. We have also begun a second project with IMPAC for additional successes in other area of our organization to improve our current Staff Productivity.
Carlos DomingoManaging Director ABB Metron, S.A.ABB
ABB
Project has been centered on the development and implementation of an effective Management System through which we have achieved noticeable improvements in the performance of our sales force. Furthermore, IMPAC has shown that they not only can improve productivity in production areas, but they also can develop management systems applicable to commercial administrative areas.
We have observed a positive change of attitude in everything that refers to process & control.