Million Dollar Quotes

Here are just a few things our clients have had to say about their experience with the IMPAC® productivity system.

Dunaferr

Results of the past months showed that the installation of IMPAC 10000 gives a transparent system enabling an easier definition and follow-up of responsibilities. It makes it possible to track frequent and avoidable problems and take actions in order to eliminate them.

 Working together with IMPAC showed that it is an important role and task of the managers to make sure that the time available for preventive maintenance is used in the most effective way. This leads to decrease in the frequency and duration of emergency breakdowns.

Lontai AttilaHot Rolling Mill DirectorDunaferr

K-Tronics

In a short period of time, the IMPAC team has found the way how to provide savings, through increasing productivity with the main focus on behavior change and control mechanism, as well as other potentials which were not in out previous awareness nor internally identified.

The results of the past 10 months showed that the installation of IMPAC Implementation program successfully activated a transparent system enabling a better understanding and follow-up responsibilities.

Our supervisors and managers were able to utilize performance indexes to measure and confront low performance. They have become enthusiastic and proactive in achieving their responsibilities.

S.C. ChenPresident Jean Co., LtdK-Tronics

McDonald’s Italia

As result of this co-operation we have increased productivity in the restaurants overall by 21%, at the same time increasing sales and achieving 1,5 million euro in annualized savings, that were clearly identified in our P&L reports.

These results have been brought about mainly through implementing better behaviour on the floor and improving our planning and communication practice. By extensive system development, training through the Access workshops and support by the project team, we carefully cleared problems from the way of achieving our final goals. The achieved behavioural change and improved communication resulting from the project will enable McDonald’s Italy to continuously improve its organization.

Mario FedericoChief of OperationsMcDonald’s Italia

Chung Hwa Pulp Corporation

The Impac Program has been installed in our factory for a period of 2 years and I am happy to say that it is still as successful as it was during the first year.

I am sure other companies who are interested in reducing costs, and enhancing productivity would benefit from the implementation of an Impac Program.

Chie-Yien HsuePresidentChung Hwa Pulp Corporation

Panasonic

Our supervisory personnel have improved their job performance and the communication program has helped us in improving the communication with our manager, supervisor, foreman, utilities and general workers. The program made our supervisory employees more conscious of proper labor utilization and improve their communication technics.

Luis DavilaManufacturing Director, Matsushita Electric of Puerto Rico, Inc.Panasonic

Dai Nippon Printing Indonesia, Pt.

As overall results of the IMPAC 10000 program, we want to mention:

  • Improved management control systems in production, planning, QA/QC as well as Maintenance
  • Improved inter and intra communications between department
  • Improved problem solving techniques
  • Reduction in scrap/rework
  • Reduce material consumption

Significantly, the above has resulted in:

  1. Improvement in material losses by 30%
  2. overtime cost reduction by 8%

Even more important perhaps than the financial result is the achievement in setting the grounds for a proper behavior at the supervisory and mid-management level.

Masaru ShojiPresident DirectorDai Nippon Printing Indonesia, Pt.

Ocean Canning Corporation, Inc.

It is now more than 3 years since the conclusion of the Ocean Canning/IMPAC Project at our tuna processing plant at General Santos, Mindanao.

IMPAC project team installed a Management Control System to control all activity in the Tuna Plant, from receipt of tuna to dispatch of finished product, producing substantial improvements and cash savings in the process.

My recent review found that not only are the essential elements of the system still soundly in place, but also that my management have themselves since fine-tuned and enhanced the system.

Overall I am pleased that the benefits of our collaboration have continued for so long and expect they will continue to do so for a long time to come.

Paul CandelariaPresident/CEOOcean Canning Corporation, Inc.

ING Bank (now RBS Polska)

Our combined teams had been set a very challenging goal for this project-to increase productivity in the Financial Markets and Strategic Clients Department, an area we strongly believed is well managed and disciplined. To date, together with our supervisors and managers, the IMPAC team has demonstrated the ability to develop and install the necessary tools to achieve the productivity targets ambitiously set at the beginning of the project.

Don KochExecutive Vice President Management BoardING Bank (now RBS Polska)

Harry’s France SA.

The new management system, Access training workshops, and the follow-up work completed by the Project Team on the floor, resulted in 15% increase of productivity in our Talmont site. Raw material waist was also significantly reduced in this plant (-30%).

I also want to stress the fact that, during their 35 weeks long presence, the IMPAC Team have shown all the professionalism that one can expect. ‘No detail was neglected in helping our people to become more efficient in an economic environment where competition is ferocious.

Christian NesmeDirector of OperationsHarry’s France SA.

Silja Line

With the support from IMPAC, we have been able to install a Management System which enables detailed control of the operation. The Management System provides the management with relevant information for efficient utilization of the Sales organization in Silja Line Skandinavien. The System has been installed in Phone Booking, Ticket offices, Teminals, Marketing and in Sales Promotion departments.

Your management training, supplied by your team, has raised the skills level of our supervisors and managers to a point that enables them to solve problems and manage their areas more effectively. This increased our ability to identify and realize opportunities at each sales point.

Thomas LepistoManaging DirectorSilja Line