Jan LamserMember of the Board Senior Executive OfficerCSOB
CSOB
I can say that we have achieved the targets laid down at the beginning of the project: installation of the management systems and identified operational productivity increase of 30%. I appreciate the hard work and perseverance demonstrated by your staff. They met stiff skepticism from our Finance staff, most of whom were never before exposed to appropriate management systems during their careers.
The installation of new management systems, and a new attitude towards effective management could not have been achieved without your professional assistance.
W.H.O ConnorManaging DirectorPfizer Chemical Corporation
Pfizer Chemical Corporation
Control system was designed and implemented in a professional manner by the IMPAC team, giving us a management control system which addresses and solves many of our longstanding problems, such as:
- Backlog control
- Planning of work
The system has given us short interval manpower control to improve productivity, as well as variance analysis, crewing guides and performance indicators which enable management to highlight and take action on operational problems hitherto difficult to reconcile and quantify.
Gary E. BraunSr. Vice PresidentLone Star Steel Company
Lone Star Steel Company
I have been most impressed with the quality and the methodology of the IMPAC Area Development Process.
The growing in cooperation and communication between our departments throughout the process has been impressive to see. The IMPAC people have effected positive changes in our managers and supervisors. The change in this area has been strongly influenced by an excellent “Goals Roll Down Process.” This has forces departments and people, which have not always worked well together, to break down old barriers and work collectively toward common goals.
Dean R. IacopettiSr. Vice PresidentMattel Indonesia, Pt.
Mattel Indonesia, Pt.
The savings achieved on the project equal to IMPAC’s original estimate, and three times of the cost of the project.
The results are outstanding. Efficiency has improved to 75%, resin waste has fallen by 66%, and daily schedule adherence is up. We now have more capacity, without an expansion.
John HollowsK&H Bank
K&H Bank
As the project draws to a close I want to thank you and all Impac colleagues for a job well done.
We consider that the approach has not only been able to help us realize opportunities of efficiency improvement but has also helped bring about a change in mind set on the part of the leaders of these units.
Semion MlodikGeneral DirectorChaz OAO
Chaz OAO
The program encompassed a diverse range of the activities within our organization including all administrative departments (finance, accounting, HR, sales etc) and supportive areas (warehouse, maintenance, transportation). The program also allowed us the opportunity to start thinking about our current organizational structure and the activities towards restructuring it will start soon.
From skeptical start, I am pleased to report that the program has exceeded our expectations not only with regard to what has been achieved to date but the opportunity it has provided us.
The financial benefits generated during the program will provide us with a 2:1 return on our investment and this amount will rise in the future. More significantly is the change in the behaviors of our people.
Clarity if objectives, meaningful measurement of achievement and a proactive approach to daily problems together with improved communications are the major results from the behavioral change of our employees.
Janti Komadjaja, MScPresident DirectorTotal Bangun Persada Tbk, Pt.
Total Bangun Persada Tbk, Pt.
“IMPAC has improved our management system so that we have better control on our projects, specifically in Site Management, Engineering and Commercial departments.”
There is also significant behavior change from our supervisors and managers in their work approach. They have better planning and proactive in solving problems.
I believe that we will able to continuously reduce the material wastage in the future as now we have better control system on material usage, specifically in concrete and steel.
I am also pleased with the Progress Alert Program as it has encouraged our people on continuous improvement.
Martin DlouhyManaging DirectorMcDonald’s Ceska republika
McDonald’s Ceska republika
We have achieved an average 15% productivity increase at our 28 restaurants in the Czech Republic and Slovakia through the implementation of IMPAC 10 000 Programme and have been successful in achieving better compliance to our McDonald’s standards and better utilization of management control systems.
The financial results and the savings meet the forecast given.
Ronald Hagberth PresidentOKG
OKG
When we now are at the end of the project we can summarise the result of the programme as a success. The cost savings, on a yearly base, are more than double the cost for introducing IMPAC 10000. But also the direct savings during the project time are higher than the project cost.
Mark DannerVice President, Business Development GroupAnheuser-Busch. Inc.
Anheuser-Busch. Inc.
Your staff was issued a tremendous challenge and has done a fantastic job managing two clients, Anheuser-Busch and our Wholesaler.
Our Chicago wholesales is experiencing positive volume, and more importantly, is outperforming his surrounding wholesalers. Similar results are also evident in Riverside, California, thanks in part to your implementation of what we refer to as the “sixth phase,” or the training segment of our IMPAC implementation.
Your people are an asset to Anheuser-Busch’s Sales Development Consulting Group and those wholesalers where they work.