Million Dollar Quotes

Here are just a few things our clients have had to say about their experience with the IMPAC® productivity system.
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GIGANTE

I would like to take this opportunity to inform you of the successful implementation of your Energy and Maintenance Program.

The cumulative weekly Energy savings have been accomplished at 180% level from the initial savings projection. These results are only from the first 25 stores in the scope, and will increase by installing all Gigante stores in Mexico, Guadalajara, Monterrey and Baja California regions.

The Gigante-Impac project is a major improvements process in our store operations. The above results have been achieved through continuous training of the personnel, and the behavior change towards greater cost awareness achieved without any capital investment of Gigante.

Juan Marti B. Director GeneralGIGANTE

AN PHAT Plastic and Packing Co. JSC.

With strong support from AN PHAT’s Executives, after the completion of the AN PHAT—IMPAC project, we have achieved.

  • Total weekly output increase by 127%, the highest in history
  • Average labour productivity increased by 195%
  • Savings guarantee was achieved 20 weeks consecutively till end of the project.
  • Recovery of Investment is 83%
  • ROI is 292%

Pham Anh DuongChairmanAN PHAT Plastic and Packing Co. JSC.

OKG

When we now are at the end of the project we can summarise the result of the programme as a success. The cost savings, on a yearly base, are more than double the cost for introducing IMPAC 10000. But also the direct savings during the project time are higher than the project cost.

Ronald Hagberth PresidentOKG

Pahala Kencana, Pt.

IMPAC has delivered tremendous improvement in productivity by increasing number of buses available by 20 %, starting week 6 instead of week 10 of the project as promised.

In addition, I can see obviously behavior change of key persons within our organization on supervisor and manager level. They now understand the important aspect of their daily business tasks in order to get the job done.

The achievement that we have reached is considerably excellent.

Bambang T. TedjokusumoPresident DirectorPahala Kencana, Pt.

British Rail

Working closely with all levels of management within the ISU, planning and control systems have been developed and implemented. A 4:1 Return on Investment, double your initial proposal has also been achieved. The training sessions conducted by yourselves have had a dramatic effect on the way Supervisors and Managers behave.

I have no doubt that the work carried out here will place us on a very firm footing for the forthcoming privatization of our industry.

Peter ForbesGroup Director SouthBritish Rail

NESTLE

Summarizing the results and my opinion of the work carried out the following can be said:

  • realized savings are on yearly base what we had expected.
  • the factory management achieved a better cost awareness.
  • the operation is restructured in a more rational way.
  • your way of working has been systematic and result-oriented.
  • the work carried out by your peoples has been of high quality.

Your people and our factory management have proved that potential savings are possible to realize. With the programmes installed as well as the spirit of the factory management I am confident that what has been achieved, will be permanent or even improve.

Cato NaesfeldtA/s Nestle NorgeNESTLE

FedEx

I would like take a few minutes to give you a short progress report:

  • Excellent Turn Around
  • Major reduction in customer complaints
  • One day turn on all domestic orders
  • 100% Inventory Accuracy
  • Service Level 100%
  • Reduction in receiving errors
  • Ability to meet demands of unannounced increases in outbound orders
  • Increase Productivity
  • Quality errors to zero

C. WraySR. ManagerFedEx

Omron

This program constitutes the implementation of a Management Control System in our organization. I’m satisfied with the activities performed and results achieved in order to reach our objectives in reducing cost and in improving communication within our organization.

With this my people are more pro-active and very conscious to reduce the operating cost of the company.

Kuni FukushimaPresident Director Pt. Omron Manufacturing Of IndonesiaOmron

Anheuser-Busch. Inc.

Your staff was issued a tremendous challenge and has done a fantastic job managing two clients, Anheuser-Busch and our Wholesaler.

Our Chicago wholesales is experiencing positive volume, and more importantly, is outperforming his surrounding wholesalers. Similar results are also evident in Riverside, California, thanks in part to your implementation of what we refer to as the “sixth phase,” or the training segment of our IMPAC implementation.

Your people are an asset to Anheuser-Busch’s Sales Development Consulting Group and those wholesalers where they work.

Mark DannerVice President, Business Development GroupAnheuser-Busch. Inc.

Karn Corn Co., Ltd.

With the support and guidance by IMPAC, we were established our company goals and expectations, and rolled it down to all management levels. The improved management system helped supervisors to control operations at the point of execution. Furthermore, the installed controls made our people more aware of the cost implications of lost time, rejects and scrap, thus making them proactive in addressing such problems.

The financial benefits generated during the program were impressive. We got back a return on investment 325%.

Siriwan TangcharoenchaichanaManaging DirectorKarn Corn Co., Ltd.

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